Among the trash, buyers’ caprice finds a few titles to make fortunes and justify immense waste. Publishers gamble without instinct or taste. Booksellers follow the same mad logic – irritable, panicky, filling their shops with crap, doomed losers trying to compete with Amazon. The lost arts of choice, guidance and seduction await rediscovery.
Peter Robb ‘Pages of History’ SMH Saturday 30 March 2013.
The last sentence of this quote is pertinent for libraries. I think dont think it is a lost art within libraries but when it comes to building interfaces through which patrons can build new relationships with a digital or non-physical collection, it is something that should be kept front of mind.